Privacy Policy

Effective Date: 07 June 2026

WOCSOL respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, marketplace, hosting services, VPS services, digital products, licensing systems, support services, development services, web tools, and related platform features.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, billing details, and account information.
• Business details submitted during registration, author onboarding, KYC verification, or service requests.
• Order details, invoices, payment status, wallet activity, withdrawal requests, and purchased product records.
• License keys, activated domains, installation details, server environment data, and product usage verification logs.
• Support tickets, contact form messages, chat messages, and communication history.
• Technical data such as IP address, browser type, device information, session logs, security logs, and account activity.
• Profile information, author information, public marketplace information, and account preferences.

2. Marketplace Information

For marketplace buyers and authors, WOCSOL may collect product listings, uploaded files, screenshots, download records, order history, payout information, reviews, ratings, dispute records, support communications, license activity, and transaction history.

3. Hosting and Infrastructure Data

For hosting, VPS, cloud, email, SSL, deployment, migration, backup, maintenance, and server services, WOCSOL may collect server logs, DNS information, IP addresses, deployment records, security alerts, backup information, hosting account details, and infrastructure-related information required to provide services.

4. How We Use Your Information

• Create and manage user, buyer, author, and client accounts.
• Process orders, licenses, downloads, invoices, refunds, payouts, and support requests.
• Verify product licenses and prevent misuse, unauthorized resale, piracy, or abuse.
• Provide hosting, deployment, installation, maintenance, migration, and technical support services.
• Improve platform security, detect suspicious activity, and protect users.
• Send service updates, order notifications, renewal notices, license alerts, invoices, and support replies.
• Improve our website, marketplace, software products, hosting services, and customer experience.

5. License Verification Data

For self-hosted scripts, software, CMS systems, ERP systems, and digital products sold through WOCSOL, we may collect and process license verification data including license keys, domains, activation records, installation fingerprints, server information, update requests, and verification logs.

6. Fraud Prevention and Security Monitoring

WOCSOL may process account activity, login activity, payment information, license verification records, server information, suspicious activity logs, security events, fraud indicators, abuse reports, and technical data to protect the platform, customers, authors, digital products, and hosting infrastructure.

7. Marketplace and License Enforcement

License verification information may be used to validate legitimate product usage, prevent unauthorized redistribution, enforce licensing terms, protect authors, investigate abuse, disable compromised licenses, and provide software updates.

8. Payments and Billing

Payment information may be processed through third-party payment gateways, banks, wallet systems, or manual payment verification methods. WOCSOL does not intentionally store sensitive card details unless required by a compliant payment provider.

9. Cookies and Tracking

We may use cookies, sessions, analytics tools, security logs, tracking technologies, and authentication tokens to keep users logged in, improve website performance, remember preferences, monitor abuse, and understand how the platform is used.

10. Sharing of Information

We do not sell personal information. Information may be shared only when reasonably necessary with payment processors, hosting providers, cloud providers, authors, legal authorities, fraud prevention systems, and service providers involved in delivering WOCSOL services.

11. Data Security

We use reasonable technical and organizational measures to protect user data, including access controls, encrypted connections where applicable, server security practices, activity logging, and restricted administrative access.

12. Data Retention

We retain information as long as required for account management, service delivery, licensing, support, accounting, dispute resolution, fraud prevention, platform security, and legal compliance.

13. User Rights

• Access your personal information.
• Correct inaccurate information.
• Update your profile, billing, or contact details.
• Request account closure where permitted.
• Ask questions regarding how your information is used.

14. Third-Party Links

Our website may contain links to third-party websites, payment gateways, hosting panels, cloud platforms, social media pages, documentation, or external tools.

15. Children's Privacy

WOCSOL services are intended primarily for businesses, developers, website owners, buyers, authors, and professional users.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

17. Contact Us

WOCSOL
Tower 7, Pyramid Square, Sector 85 Unit - 001, Block - A,
Pyramid Heights Rd, Gurugram, Haryana 122012
Phone: +91 99997 67430
Email: support@wocsol.com