1. Agreement Between Parties

This Agreement is entered into between WOCSOL, referred to as the “Service Provider”, and the individual, business, organisation, company, institution, or authorised person purchasing services from WOCSOL, referred to as the “Client”.

2. Scope of Services

WOCSOL shall provide only those services, features, pages, modules, integrations, designs, hosting services, domain services, or software features that are clearly mentioned in the approved quotation, invoice, proposal, statement of work, email confirmation, or written agreement.

Any item not specifically mentioned in the approved scope shall not be considered included in the project.

3. Service-Based Website Development

The Client understands and agrees that standard website projects provided by WOCSOL are service-based engagements. The Client is purchasing website development, website operation, hosting, deployment, and online availability services.

Unless separately agreed in writing, the Client is not purchasing ownership of WOCSOL’s source code, software architecture, frameworks, libraries, internal tools, CMS systems, ERP systems, licensing systems, deployment systems, server processes, or reusable technologies.

4. Domain Registration and Ownership

If WOCSOL registers a domain name on behalf of the Client and payment has not been fully received, the domain shall remain under the ownership, custody, and administrative control of WOCSOL until all related payments are cleared.

WOCSOL may withhold domain transfer, DNS access, registrar access, or ownership transfer in case of unpaid invoices, chargebacks, payment disputes, or breach of this Agreement.

After full payment clearance, WOCSOL may transfer the domain to the Client where applicable and technically possible.

5. Hosting and Server Policy

Websites, applications, portals, CMS systems, ERP systems, and software projects developed by WOCSOL shall run on hosting, VPS, cloud, server, or infrastructure approved, managed, or purchased through WOCSOL.

WOCSOL is not obligated to deploy, host, configure, maintain, troubleshoot, or support any project on third-party servers provided directly by the Client.

If the Client insists on using external hosting or server infrastructure not approved by WOCSOL, WOCSOL may refuse deployment, suspend the project, or terminate the project without liability.

6. Source Code Ownership

Unless specifically stated otherwise in a separate written source code transfer agreement, all source code, scripts, software logic, databases, admin panels, APIs, modules, themes, templates, deployment methods, and technical implementations created by WOCSOL shall remain the intellectual property of WOCSOL.

Payment for website development does not automatically give the Client ownership of the source code.

The Client receives the right to use the final website or software service for its intended business purpose, subject to this Agreement.

7. Source Code Purchase or Transfer

If the Client requires source code ownership, repository access, full code export, deployment files, database structure, server scripts, or development-level access, a separate written agreement and additional payment shall be required.

Source code ownership shall transfer only after the agreed source code value is paid in full and confirmed by WOCSOL in writing.

8. Reusable Components and Framework Ownership

Any CMS, ERP modules, templates, libraries, frameworks, authentication systems, payment systems, licensing systems, APIs, admin panels, plugins, utilities, automation systems, deployment tools, hosting configurations, or other reusable technology developed, owned, licensed, or maintained by WOCSOL shall remain the exclusive intellectual property of WOCSOL.

The Client shall not claim ownership over WOCSOL’s reusable systems merely because such systems were used, customised, configured, or extended for the Client’s project.

WOCSOL may reuse, modify, license, sell, upgrade, or include such reusable components in future projects without restriction.

9. Payment Terms

The Client agrees to pay all invoices according to the payment schedule mentioned in the quotation, invoice, proposal, or written communication.

WOCSOL may pause development, suspend services, stop deployment, withhold access, or delay delivery if payment is not received on time.

10. Ownership Until Full Payment

Until all agreed payments are received in full, all project files, domains, hosting accounts, deliverables, designs, development work, databases, credentials, backups, and related assets shall remain under the control of WOCSOL.

No ownership, transfer, migration, or handover obligation shall arise before complete payment clearance.

11. Scope Changes and Additional Work

Any new feature, design change, module, integration, page, workflow, report, automation, data entry, redesign, business logic change, or requirement not included in the original scope shall be treated as additional work.

Additional work may require additional charges, revised timelines, and separate approval.

12. Revisions

WOCSOL may provide reasonable revisions during the development process.

Repeated revisions, major redesigns, structural changes, changes after approval, or unclear changing instructions may be treated as additional work and charged separately.

13. Client Responsibilities

The Client must provide required content, images, logos, approvals, business details, credentials, documents, feedback, and decisions in a timely manner.

Delays caused by the Client shall automatically extend the project timeline. WOCSOL shall not be responsible for delays caused by late responses, incomplete content, unclear instructions, or unavailable authorised persons.

14. Authorised Communication

Only instructions, approvals, and decisions provided by the Client’s authorised representative shall be considered valid and binding.

WOCSOL shall not be responsible for contradictory instructions given by employees, contractors, vendors, family members, friends, or unauthorised third parties.

15. Project Suspension

WOCSOL may suspend a project due to non-payment, abusive communication, repeated unreasonable demands, unclear requirements, security concerns, breach of agreement, or conduct that disrupts WOCSOL’s business operations.

Suspended projects may be resumed only after the issue is resolved and subject to WOCSOL’s availability.

16. Project Termination

WOCSOL reserves the right to terminate a project if the Client fails to make payment, violates this Agreement, demands work outside the agreed scope without approval, attempts unauthorised access, misuses services, or causes unreasonable disruption to WOCSOL’s operations.

17. Abandoned Projects

If the Client remains unresponsive for more than thirty (30) consecutive days, the project may be considered abandoned.

WOCSOL may reallocate resources to other projects. Restarting an abandoned project may require additional charges and revised timelines.

18. Support and Maintenance

Support and maintenance are included only if specifically mentioned in writing.

New features, redesigns, content updates, migrations, integrations, SEO work, training, business consulting, emergency support, or third-party troubleshooting are not included unless separately agreed.

19. Third-Party Services

WOCSOL shall not be responsible for failures, downtime, policy changes, pricing changes, account suspensions, limitations, API changes, or service interruptions caused by domain registrars, hosting companies, cloud providers, payment gateways, email providers, social media platforms, government authorities, internet service providers, or other third-party services.

20. Renewal Responsibility

The Client is responsible for timely payment of domain renewals, hosting renewals, VPS renewals, cloud services, email hosting, SSL certificates, software licenses, plugins, APIs, and third-party subscriptions.

WOCSOL shall not be liable for service interruption, data loss, domain expiry, or business loss caused by non-renewal or late payment.

21. Credentials and Access Control

Server access, database access, admin credentials, repository access, deployment access, hosting control panels, cloud accounts, and technical credentials shall remain under WOCSOL control unless otherwise agreed in writing.

Access may be restricted, revoked, or withheld in case of non-payment, misuse, security risk, or breach of this Agreement.

22. No Unlimited Work Obligation

The Client acknowledges that WOCSOL serves multiple clients and manages multiple projects. The Client shall not be entitled to unlimited revisions, unlimited meetings, unlimited support, unlimited development time, or exclusive access to WOCSOL’s team unless expressly agreed in writing.

23. Business Operations Protection

WOCSOL reserves the right to reject, defer, pause, or terminate requests that materially disrupt business operations, staff availability, scheduled workloads, infrastructure stability, or obligations owed to other clients.

24. No Refund Policy

Due to the customised nature of website development, software development, consulting, planning, design, deployment, hosting setup, and digital services, payments made for completed work or work already started are non-refundable.

Any refund, if offered, shall be solely at WOCSOL’s discretion.

25. Client Content and Legal Responsibility

The Client is responsible for the accuracy, legality, ownership, and usage rights of all content, images, logos, documents, trademarks, text, videos, and materials supplied to WOCSOL.

WOCSOL shall not be liable for claims arising from Client-provided content.

26. Portfolio and Marketing Rights

Unless otherwise agreed in writing, WOCSOL may display completed projects, screenshots, public URLs, client names, logos, project descriptions, and case studies in its portfolio, proposals, social media, marketing materials, and promotional content.

27. Limitation of Liability

WOCSOL shall not be liable for indirect, incidental, special, consequential, business interruption, profit loss, reputation loss, data loss, or revenue loss arising from the use, delay, suspension, termination, or unavailability of services.

28. Independent Contractor Relationship

WOCSOL acts as an independent service provider. Nothing in this Agreement shall create an employment, partnership, agency, joint venture, or fiduciary relationship between WOCSOL and the Client.

29. Acceptance of Terms

By approving a quotation, making payment, issuing a purchase order, sending email approval, signing a document, or allowing WOCSOL to begin work, the Client confirms that they have read, understood, and accepted this Website Development Agreement.

30. Entire Agreement

This Agreement, together with the approved quotation, invoice, proposal, statement of work, and written communications, forms the complete agreement between WOCSOL and the Client.

Any modification must be approved by WOCSOL in writing.

Client Acknowledgement

The Client acknowledges that standard website development services from WOCSOL include website development, hosting, deployment, and online operation services, but do not include source code ownership, unrestricted server access, third-party deployment rights, or ownership of WOCSOL’s reusable technologies unless separately agreed in writing.

WOCSOL
Website Development, Hosting, Software, Digital Products & Technology Services
Website: https://wocsol.com